Getting ready to open
Review outlet details, menu data, tax configuration, users and printer tests before your first live shift.
Open the launch checklistBuzBill supportGet back to
Get back to
a smoother shift.
From the first printer setup to a closing report that needs a second look, start with the right details and reach the team directly.
Contact support
Tell us what needs attention.
01Emailsupport@buzbill.com
02Call+91 9900124505
03EscalateFollow the escalation process
Support scope and hours follow your agreed service terms.
Start with the task
A useful next step.
Billing and kitchen tickets
For a bill or KOT issue, include the outlet, order reference, expected result and what happened instead.
Review the billing workflowInventory and purchases
Identify the item, inventory entry or purchase reference and the date when the figures began to differ.
Review inventory workflowsPayments and reconciliation
Distinguish the POS payment record from the gateway or bank settlement. Restaurant payment refunds are handled by the restaurant.
Understand the payment rolesUsers and tax settings
Check the staff role and outlet configuration. Tax changes should be reviewed by the person responsible for your tax setup.
Read configuration notesClosing reports
Review the date range, outlet, payment modes, discounts and voids before comparing a cashier report with collections.
Explore day-end reportingHelp us help youA clear report gets
A clear report gets
the right attention.
Send a description that the team can follow. For a service disruption during operations, call and email so the issue and its business impact are recorded.
Prepare a support email ↗