Keep the history useful
Build a customer profile with visit and order context that helps the next interaction.
Bring customer profiles, visit history, feedback and loyalty into the service workflow, with permission and relevance built into how you reach out.
Give your team a reason to remember the guest, not just another contact to message.
Build a customer profile with visit and order context that helps the next interaction.
Configure coupons and loyalty points around the offers your outlet is prepared to honour.
Use feedback QR and review journeys to make it easier for guests to share their experience.
A sample workflow. Your selected modules, permissions and device setup shape the final configuration.
Ask for the details needed for the service or loyalty programme.
Keep relevant preferences and visit history together.
Use eligible segments and valid communication permissions.
Review feedback before planning the next offer.
Birthday and anniversary reminders, offers and WhatsApp campaign workflows depend on the enabled modules and the information customers choose to share. Marketing messages require appropriate consent; WhatsApp delivery also depends on account setup, template approval and platform rules.
Features are included according to the agreed scope and enabled modules. Hardware and third-party compatibility are confirmed during setup.