Choose a POS around your restaurant’s working day.
Bring a real menu, a sample bill and your device list to the demo. Use these questions to compare what your team actually needs.
1. Walk through your busiest service
Ask to see your usual order from entry to kitchen, payment, receipt and day close. Check dine-in tables, takeaway, delivery, split bills, discounts and cancellations where relevant. Confirm which workflows are included in your selected monthly plan and which optional services are separately priced.
2. Check menu and tax configuration
Try variants, modifiers, combos and your actual item categories. Review tax-inclusive or tax-exclusive prices, charges and invoice numbering with your accountant before launch. A “tax-configured” feature still needs the right settings for your business.
3. Test your devices
Record the computer operating system, printer model, paper width, connection and kitchen layout. Test a bill and a kitchen ticket on your own hardware. Ask what needs a driver, a local print bridge, an internet connection or a separate device purchase.
4. Follow the money
Confirm payment modes, refunds and day-end reconciliation. For restaurant customer payments, the restaurant is the seller and uses its own approved payment-provider setup; funds settle directly to its account. BuzBill subscriptions are a separate purchase from BUZBILL PRIVATE LIMITED. Read the payment roles.
5. Check access, records and recovery
Ask how staff permissions work, which sensitive actions are recorded, what exports are available, and what your team should do during a connection or device problem. Confirm backup and recovery arrangements for your chosen deployment in writing.
6. Compare the plan and full order
Review the published monthly software plans, then request a written order confirming your plan, outlet count, tax-inclusive INR total, manual renewal date and activation schedule. Hardware, implementation, training, migration, custom work and provider usage are separately scoped and priced before you approve them.
7. Agree onboarding and support
Confirm who imports the menu, configures printers, trains staff and signs off the trial shift. Read the service delivery terms, refund policy and support escalation process before paying.